Terms of use.

Electronic (pdf) certificates will be emailed within 5 working days of the receipt of the trainee information required at the end of the exercise for each trainee.

Each trainee must complete the test and enter the required personal information in order to receive their electronic certificate (pdf) via email.

Certificates (electronic pdf) will be sent to the email address entered in the trainees personal information that is required at the end of the exercise unless we are instructed otherwise.

Refunds will be issued, upon request, for unused certifications, for up to 30 days the from date of purchase.

Once a certificate has been electronically (pdf) emailed, no refund will be issued.

Trainees have 1 year to complete their training.

Trainee substitutions can be made at any time within the 1 year limit.

This is a tuition-free course which is intended to be offered by employers to their own employees. The certification fee is optional and is paid by the employer for each of their employees.