Certificates will be mailed within 5 working days of the receipt of the trainee information required at the end of the exercise for each trainee.
Each trainee must complete the test and enter the required personal information in order to receive their certificate.
Certificates will be mailed to the name and address entered in the trainees personal information that is required at the end of the exercise unless we are instructed otherwise.
Refunds will be issued, upon request, for unused certifications, for up to 30 days the from date of purchase.
Once a certificate has been mailed, no refund will be issued.
Trainees have 1 year to complete their training.
Trainee substitutions can be made at any time within the 1 year limit.
This is a tuition-free course which is intended to be offered by employers to their own employees. The certification fee is optional and is paid by the employer for each of their employees.